Q: Why am I getting “Cannot resolve User
ID/Password” or “Would you like to wait 60 seconds?”
A: You might have a rather large email coming
through that is simply too big for Outlook Express to handle, so it
gives
you a list of errors, two of which are shown above.
If this happens, you can log onto our mail server via
the www.cybrzn.com homepage.
On the left hand side where it says "My CyberZone" you will see two
text boxes labeled "User Name" and "Password". Enter in
your User ID or the first part of your email address (if you’re
a Webcentral customer, you must put in your full email address, such
as Mickey@webcntrl.com) and your password and click on 'Sign In'.
All your emails are in there, no matter what the size. From this point
you would want to read or save the email to your computer and delete
it
from the server in this email. You can also call us here at CyberZone
and we can help you to get rid of any large emails.
Q: Why can't I open up any attachments?
A: There is a safety setting within Outlook Express
that does not allow you to open any attachments that may contain a
virus.
However, this keeps you from opening any attachments
and becomes quite annoying. To fix this issue, follow the instructions
below:
